Terms and Conditions

By accessing and using ComptiaHelp.com ("the Service"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Service.

ComptiaHelp connects IT professionals with certified experts who provide exam assistance services for CompTIA certifications including A+, Network+, Security+, and other related certifications.

ComptiaHelp provides professional exam assistance services for CompTIA certification exams.

Refund Process

• Refund requests must be submitted within 7 days of receiving your exam results
• You must provide official documentation showing the exam result (score report)
• Refunds are processed within 5-10 business days to the original payment method
• Full refund applies only to the service fee; any third-party exam registration fees are non-refundable

Refund Eligibility Requirements

• You followed all pre-exam instructions provided by our team
• You completed the exam without interruption or technical issues on your end
• You provided accurate information during the consultation and setup process
• The exam was completed within the agreed timeline and conditions

Payment is required before exam assistance services begin.

• All prices are quoted in USD and are subject to change without notice
• Payment can be made via credit card, debit card, or other approved payment methods
• A deposit may be required for certain service packages
• Additional fees may apply for expedited or specialized services

As a user of ComptiaHelp services, you agree to:

• Provide accurate and complete information during registration and consultation
• Follow all instructions provided by our team for exam preparation and execution
• Ensure you have the necessary technical requirements for online proctored exams
• Maintain confidentiality of any credentials or access information shared
• Not use the service for any unlawful or prohibited purposes
• Understand and accept any risks associated with exam assistance services

We take your privacy seriously. All personal information and exam-related data is handled with strict confidentiality.

• Your personal information is encrypted and stored securely
• We never share your information with third parties without your explicit consent
• All exam credentials and access details are deleted after service completion
• Communication between you and our experts is confidential and protected

For more details, please review our Privacy Policy.

While we strive for excellence, certain limitations apply to our services:

• We cannot guarantee specific exam dates or times based on expert availability
• Technical issues with exam platforms or proctoring systems are beyond our control
• Exam policy changes by CompTIA or testing providers may affect service delivery
• We reserve the right to refuse service if we cannot meet your specific requirements

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. ComptiaHelp does not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Service will be accurate or reliable
• Any errors in the Service will be corrected within a specific timeframe

To the maximum extent permitted by law, ComptiaHelp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from:

• Your use or inability to use the Service
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the Service
• Any other matter relating to the Service, even if ComptiaHelp has been advised of the possibility of such damages

Our total liability shall not exceed the amount you paid for the Service.

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms and Conditions
• Fraudulent or deceptive activity
• Violation of applicable laws or regulations
• Abusive behavior toward our staff or experts

Upon termination, your right to use the Service will cease immediately. Refund eligibility for terminated accounts will be evaluated on a case-by-case basis.

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service will be resolved through binding arbitration, except where prohibited by law.

If you have any questions about these Terms and Conditions, please contact us: